If your Hi-Fi mirror is not linking to the app. Let's factory reset the unit to resolve the issue.
- Press and hold the Bluetooth button on the back of the mirror for at least 13 seconds.
- Release the button when you see the blue LED light on the speaker turn on and the white light on the mirror blink twice.
- Wait for a few seconds for the mirror to reset. Once complete, you will hear the speaker say "Please download the simplehuman mirror app to configure the mirror and enable Alexa."
- The speaker LED will show a blinking white light to indicate that the mirror is ready to be added to the app or paired with Airplay.
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