Watch our video on how to link your pro mirror and use the app features.

Or do a hard reset by following these steps:
1. Plug your charger into your mirror. Hold the button on the back of the unit for 5 seconds.
2. Next, you will need to unplug your charger from the mirror. Then, hold the button again for 5 seconds.
3. Lastly, plug the charger into the mirror once more. You should see a blinking light at the base of the mirror and the mirror will now be in the "on" position. If not, press the button again for 5 seconds.
4. If this mirror has been linked before and you cannot connect after following steps 1-3, you will need to contact customer service to clear your previously stored profile.

Still need help? Contact us here.