Thank you for reaching out to simplehuman. Once you place an order, your order is packed and shipped as quickly as possible. Because of this, orders cannot be modified and can only be canceled within 10 minutes of placing an order. Simply create an account or login to view your orders that are available to cancel.
To create an account or login, please click this link: https://www.simplehuman.com/account/login
To begin the return process, please click on this link: https://www.simplehuman.com/returns
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