FAQs
- Can I buy products for my business? Do you offer bulk discounts for business customers?
- Can I cancel my order?
- Can I change or update the address on my order? Can I modify my order?
- Can I exchange my gift for a different item?
- Can I preorder an item that is out of stock?
- Can I price match an item that is out of stock?
- Can I speak to a representative?
- Can I use my coupon code on an order that was already placed?
- Can simplehuman price match the sale price of another retailer during the Black Friday sale?
- Do you have coupons or discounts available?
- Do your products contain carcinogenic materials?
- Does simplehuman price match?
- Does simplehuman ship internationally?
- Holiday Shipping Notice
- How do I begin a return?
- How do I clean my stainless steel trash can?
- How do I file a warranty claim?
- How do I make a purchase in the UK?
- How do I pause or cancel my subscription?
- How do I register my simplehuman product?
- How do I return a gift?
- I need replacement parts
- I placed the wrong shipping address on my order
- I received the wrong item in my Simplehuman order
- I want to return my order
- I'm not able to create a return label
- Is shipping free in Canada?
- Is shipping free in the U.S.?
- Liters to Gallon Conversion
- My order arrived damaged from another store / retailer, what can I do?